Client
retention

INSIGHT

Clients are busy but they make time for information that impacts their business.

APPROACH 

The “Whole Lot to Say” series includes a library of relevant and newsworthy topics along with a series of templates that make it easy for Client Managers to keep the dialogue going. 

A highlight reel video was shared in plan performance meetings in 2020 to remind clients of the pandemic-related support and innovations provided by Cigna.